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Frequently Asked Questions
Guides
Step-by-step for the things organisers ask about most.
Send entry passes on WhatsApp
Add a WhatsApp opt-in to your registration form so attendees receive their QR entry pass on WhatsApp as well as by email.
Collect guest numbers at registration
Let registrants say how many people they are bringing, so your expected headcount is right for catering and capacity.
Record who actually attended
Attendance counts people admitted rather than scans, because one check-in can admit a whole party.
Check in when the venue wifi fails
The check-in app holds registrations on the device, so scanning continues through an outage and syncs when the connection returns.
Check whether someone received their pass
Every send is recorded against the attendee with its outcome, so you can see what reached them and resend if it did not.
Design and print badges
Design the badge once and each attendee’s is rendered and stored, ready to print at the desk or show on a phone.